Operational Support
You have implemented the solution, now how do you feed and care for it?
With the enormous growth of technical solutions in the marketplace to save organizations money the Information Technology (IT) community has been required to scale hardware, software and personnel resources more efficiently, securely and within budgetary constraints. As a result, it has become increasingly difficult to balance the proviso of allowing end user access to your information and applications while protecting your data from cyber-attacks and data leaks while meeting mandatory compliance regulations. In order to do so Information Technology organizations have had to embrace the “as a Service” models of Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS). CyberSolve has extended this to support Identity as a Service (IDaaS) offerings within its Managed Services and Managed Support offerings.
CyberSolve offers complete infrastructure support services and help desk/service desk services using remote support personnel for your on-premise, public/private/hybrid Cloud hosted, privately hosted or SaaS solutions that will “follow the sun” with 24x7x365 support of your environment(s). We offer a full suite of support covering most Identity & Access Management Vendor products as well as infrastructure applications, directories, databases and operating systems supporting Windows, Linux/Unix, Storage, Network, Email, VMWare, Active Directory and others.
GOT IDaaS?
Securing your environment and the authentication of users is the key to managing risk. Organizations struggle with the myriad of vendor products available as well as the lack of a complete Identity & Access Management solution.
IDaaS Options
CyberSolve implements IDaaS offerings all for extension of your Worker, Partner, Vendor, Contractor, Consultant, Temp, Student, Faculty, Affiliate, Provider and others across Account Creation, Identity Vetting, Traceability and Identity Governance. Each is built to be implemented in the cloud, on-premises or within a hybrid model supported by the CyberSolve Managed Services Provider methods and expertise.
Hosted Identity Management Solutions
Your IAM vendor does not have a Cloud offering of their robust IAM application or suite? They do now.
Identity and Access Solutions has built Cloud and Data Center implementations of most leading IAM vendor toolsets.
Todd is a recognized IAM and Cloud industry expert who brings over 20 years of experience in managing, advising, architecting, and deploying IGA, Authentication and Authorization, and Cloud solutions and services across IDaaS, SaaS, IaaS, and PaaS. Todd is a frequent speaker on effective risk and security practices at leading industry events. He is responsible for the oversight of CyberSolve’s business segments and for the development of strategic plans to sustain the company’s rapid growth while providing trusted advice to clients across the security and risk spectrum.
Atul has over 20 years of experience in managing, designing and implementing Customer Relationship Management (CRM) and Salesforce integrations. He has acted as a cloud-focused solutions expert in both domestic and international markets. Prior to founding CyberSolve, Atul was a Technical Consulting Director at Salesforce where he demonstrated his strong experience architecting financial services industry solutions. Atul holds a Bachelor of Engineering from Madan Mohan Malaviya University of Technology.
Shub possesses over 15 years of experience in the Identity and Access Management (IAM) industry in pre-Sales and technology architecture roles. Shubham has held various positions with SailPoint, RSA, Saviynt, and Okta. He has extensive Identity and Access Management industry technology and sales experience in both domestic and international markets as well strong knowledge of how Identity and Access Management satisfies Audit and IT compliance issues. Shub holds a 
Rajesh has served Multi-National Corporations and large organizations as a full time Vice President of Finance, Chief Financial Officer and in equivalent roles. In order to fulfill his duties as a CFO he is a Chartered Accountant, holds a Diploma in Information System Audit (DISA certified by the Institute of Chartered Accountants of India), is a Certified SAP Consultant, Certified QuickBooks Professional Advisor, and Zoho Partner with 30+ years of experience in managing Finance, Accounting and ERP Systems for Medium to Large organizations in diverse sectors.
John is an experienced IT executive with extensive business leadership, operations management, project management, technology delivery and consulting skills who spent over two decades with General Electric where he was responsible for all aspects of their Global PIM program, he was also a key member of the security assurance team for the organizations Capital business. John leads the delivery of client services across the business landscape, to include Privileged Access Management, Managed Services, Identity Governance & Administration, Cybersecurity and Cloud Services.
Luis has been facilitating IAM programs for 20+ years. He was the CRO at Clear Skye, which builds identity governance capabilities on the ServiceNow Platform. His prior experience with services companies that deliver real world identity solutions has made him a trusted resource for information security executives that he has the privilege of advising. Luis assists in the management of our global sales organization, driving revenue growth via direct sales, ensuring our customers have the best plan and solution to ensure their IAM investment achieves the lowest TCO while providing the highest ROI.
Amit brings over 15 years of Identity and Access Management (IAM) experience to the organization. He has a proven track record in providing customers with the best of breed Identity and Access Management solutions. He ensures success within all engagements by staying integrated with the customer throughout the engagement whether it is a program, project or managed services and support. Amit acts as a customer champion at all times to ensure the right solution and resources are in place to achieve the right requirements.
James leads the delivery of client services across the Identity, Access, and Authorization landscape. He has delivered projects across a wide range of products including Okta, Ping, ForgeRock, Oracle, Microsoft, Citrix, Imprivata, Radiant Logic, Axiomatics and many others. With the advent of modern cloud services, James has served as the internal cloud architect and administrator for almost 10 years and uses that experience to help users make the best use of it.
As a veteran of the Identity Governance and Administration (IGA) landscape, Tony’s career has spanned from being a hands-on Architect\Engineer on numerous industry-leading IGA solutions to building and managing industry-leading Professional Services delivery teams. Tony brings that vast knowledge to CyberSolve and the teams under his management. In recent years Tony has been instrumental in the migration away from the legacy on-prem Identity Governance & Administration solutions to modern cost-effective cloud products.
Clark is a Channels, Sales and Marketing executive with 40+ years of experience as a direct seller, Executive and Founder. His experience includes services, software and hardware sales to Commercial, Federal, and State/Local/Education entities across US Domestic and International markets. Within the IAM spectrum, Clark spent over 5 years as SailPoint’s Channel Manager, Federal & Healthcare markets. He has developed and managed Partner relationships and strategies globally, and is known for significantly growing the revenue of his partners by building trusted, profitable relationships and business strategies.