User & Identity Provisioning
Less humans entering data equals less human error
Provisioning implements an identity lifecycle for users and entities (i.e. human and non-human accounts), and with more and more users and entities granted access to both online and on-premises systems and applications (including workers, contractors, consultants, customers, partners, temps, guest accounts, students, faculty, staff, healthcare practitioners, bots, system accounts, service accounts, application accounts, privileged accounts, etc.) it is crucial for an organization to have a process in place to manage those identities.
Identity Administration & Provisioning Service Capabilities
Identity administration and user/entity provisioning provides a set of processes and an infrastructure to support the creation and maintenance of identities across all entity types. This includes attributes, credentials, and entitlements and the secure facilitation of access to Information Technology assets for various entity populations from disparate channels, including Intranet, Extranet, Internet, Mobile Devices, and more.
It is critical to the health of the overall IAM infrastructure that the identity and entitlement information held in authoritative identity repositories be accurate and of high quality.
Identity and policy administration services include centralized, delegated, and self-service administration, as well as workflow approval. These services also include the ability to programmatically update identity information from existing authoritative sources of data or to make arrangements to obtain just-in-time identity assertions from third parties.
DELEGATED ADMINISTRATION
Provides a mechanism for administrators to push privileged activities to managers and end users securely through tailored interfaces and work-flows.
IDENTITY ATTRIBUTE MAPPING
Provides meta-directory capability of mapping account attribute names to the same identity attribute, e.g. such as last name to “sn” and “surname.”
SELF-REGISTRATION AND SELF-SERVICE
Provides an interface for users to manage credentials and profile information and to request access to IT assets. Anonymous users may also be allowed to register through this interface.
APPROVAL WORKFLOWS
Provides multi-step approval flows to automate request processes that require review and sign-off from authorized parties, such as managers, data owners, system owners, information security, etc., facilitating delegation to end users while still enforcing security policy controls.
USER/ENTITY & GROUP MANAGEMENT
Provides administrative tools and services that information security professionals utilize to administer user/entity identity and group entries throughout the enterprise, including privileged and application or service accounts.
PROVISIONING WORKFLOWS
Provides multi-step account provisioning to accommodate dependencies between accounts and to increase reliability, e.g. supporting creation of accounts in a specific order, performing retries or rollback in case of failure, sending notification of down systems, and more.
IDENTITY REGISTRATION & IDENTITY ASSURANCE (aka IDENTITY PROOFING)
Provides on-boarding and verification of new users and/or entities. Identity Assurance, aka Identity Proofing, may require call-outs to external services such as credit agencies, utilities, and government agencies to provide a level of identity assurance that the subject matches a valid person.
DE-PROVISIONING
De-provisioning a user’s access rights is required every time an employee leaves a company. But without the proper process in place, many companies do not follow through with de-provisioning.
IDENTITY STORAGE & GOVERNANCE
Provides repositories for identity and/or account data. This typically includes services to routinely scan IT systems for discrepancies in expected and discovered accounts, and fires configurable processes which can notify application and business owners, disable or delete unknown accounts, create missing accounts, and revert or reapply authorizations.
IDENTITY DRIVEN ADAPTERS/CONNECTORS
Adapters that leverage standard and/or proprietary APIs to manage various account repositories and provide a generic interface to a provisioning system for managing account identifiers, profile attributes, credentials, and authorization information, such as group memberships. Some connectors provide the capability to directly manage generic data objects such as physical assets in LDAP stores.
RULES & ACCESS POLICIES
Provides for the application of business logic and policy in how and which assets are provisioned and how data is processed and transformed as it flows through the identity system.
JUST-IN-TIME (JiT) PROVISIONING
For when a new user tries to log in to an authorized application for the first time, they trigger the flow of information from the identity provider to the app that’s needed to create their account.
Todd is a recognized IAM and Cloud industry expert who brings over 20 years of experience in managing, advising, architecting, and deploying IGA, Authentication and Authorization, and Cloud solutions and services across IDaaS, SaaS, IaaS, and PaaS. Todd is a frequent speaker on effective risk and security practices at leading industry events. He is responsible for the oversight of CyberSolve’s business segments and for the development of strategic plans to sustain the company’s rapid growth while providing trusted advice to clients across the security and risk spectrum.
Atul has over 20 years of experience in managing, designing and implementing Customer Relationship Management (CRM) and Salesforce integrations. He has acted as a cloud-focused solutions expert in both domestic and international markets. Prior to founding CyberSolve, Atul was a Technical Consulting Director at Salesforce where he demonstrated his strong experience architecting financial services industry solutions. Atul holds a Bachelor of Engineering from Madan Mohan Malaviya University of Technology.
Shub possesses over 15 years of experience in the Identity and Access Management (IAM) industry in pre-Sales and technology architecture roles. Shubham has held various positions with SailPoint, RSA, Saviynt, and Okta. He has extensive Identity and Access Management industry technology and sales experience in both domestic and international markets as well strong knowledge of how Identity and Access Management satisfies Audit and IT compliance issues. Shub holds a 
Rajesh has served Multi-National Corporations and large organizations as a full time Vice President of Finance, Chief Financial Officer and in equivalent roles. In order to fulfill his duties as a CFO he is a Chartered Accountant, holds a Diploma in Information System Audit (DISA certified by the Institute of Chartered Accountants of India), is a Certified SAP Consultant, Certified QuickBooks Professional Advisor, and Zoho Partner with 30+ years of experience in managing Finance, Accounting and ERP Systems for Medium to Large organizations in diverse sectors.
John is an experienced IT executive with extensive business leadership, operations management, project management, technology delivery and consulting skills who spent over two decades with General Electric where he was responsible for all aspects of their Global PIM program, he was also a key member of the security assurance team for the organizations Capital business. John leads the delivery of client services across the business landscape, to include Privileged Access Management, Managed Services, Identity Governance & Administration, Cybersecurity and Cloud Services.
Luis has been facilitating IAM programs for 20+ years. He was the CRO at Clear Skye, which builds identity governance capabilities on the ServiceNow Platform. His prior experience with services companies that deliver real world identity solutions has made him a trusted resource for information security executives that he has the privilege of advising. Luis assists in the management of our global sales organization, driving revenue growth via direct sales, ensuring our customers have the best plan and solution to ensure their IAM investment achieves the lowest TCO while providing the highest ROI.
Amit brings over 15 years of Identity and Access Management (IAM) experience to the organization. He has a proven track record in providing customers with the best of breed Identity and Access Management solutions. He ensures success within all engagements by staying integrated with the customer throughout the engagement whether it is a program, project or managed services and support. Amit acts as a customer champion at all times to ensure the right solution and resources are in place to achieve the right requirements.
James leads the delivery of client services across the Identity, Access, and Authorization landscape. He has delivered projects across a wide range of products including Okta, Ping, ForgeRock, Oracle, Microsoft, Citrix, Imprivata, Radiant Logic, Axiomatics and many others. With the advent of modern cloud services, James has served as the internal cloud architect and administrator for almost 10 years and uses that experience to help users make the best use of it.
As a veteran of the Identity Governance and Administration (IGA) landscape, Tony’s career has spanned from being a hands-on Architect\Engineer on numerous industry-leading IGA solutions to building and managing industry-leading Professional Services delivery teams. Tony brings that vast knowledge to CyberSolve and the teams under his management. In recent years Tony has been instrumental in the migration away from the legacy on-prem Identity Governance & Administration solutions to modern cost-effective cloud products.
Clark is a Channels, Sales and Marketing executive with 40+ years of experience as a direct seller, Executive and Founder. His experience includes services, software and hardware sales to Commercial, Federal, and State/Local/Education entities across US Domestic and International markets. Within the IAM spectrum, Clark spent over 5 years as SailPoint’s Channel Manager, Federal & Healthcare markets. He has developed and managed Partner relationships and strategies globally, and is known for significantly growing the revenue of his partners by building trusted, profitable relationships and business strategies.