“As the AI Architect behind SafeAccessCopilot, my favorite realization is that IAM is fundamentally a math problem — and once you see it that way, rules, statistics, ML, and LLMs become powerful tools to solve it properly. The result is a copilot that doesn’t just surface recommendations, but explains them with risk scores, confidence levels, and reasoning that access requesters, approvers, reviewers, and auditors can actually trust.” – Firdaus Fraz, Senior Director (CyberSolve)
“We have met many organizations that already own an IGA platform, yet their users still feel like passengers trying to fly through turbulence without a co-pilot. Reviewers are searching for a needle in a haystack during access reviews, requestors are unsure what access they should even ask for, and approvers are often so worried about the impact of a wrong decision that the safest option becomes the infamous rubber stamp. It would feel like taking a flight but navigating turbulence every single day. That is exactly why we built SafeAccessCopilot, skilled in flying an Agentic AI-powered airline for identity operations – one that helps organizations and end users fly smoothly understanding context, taking guided decisions landing safely and efficiently. And here is the fun part — we would love to demo in our labs how SafeAccessCopilot can not only help you fly better with your existing IGA platform, but in some scenarios, even land your flight safely at a ‘zero-license airport’ where you may not need a traditional or SaaS-based IGA product at all.” – Javed Beg, Head of Innovation (CyberSolve)
The Problem
Enterprises accumulate thousands of entitlements over years of provisioning.
Most of them have:
- No known owner
- No business description, such as AD groups with blank or outdated metadata
- No context on who should have them or why
This creates problems for every person in the access lifecycle:
- End users do not know what access to request
- Approvers lack the context to make informed decisions
- Reviewers face mass certifications with no risk prioritisation
Most teams cope with workarounds.
- Guessing from group names
- Approving by default to avoid blocking work
- Bulk-certifying to clear the queue
What this leads to
- Poor access decisions made without business context
- Rubber-stamped certifications that satisfy audit but miss risk
- Over-provisioning that grows quietly and goes undetected
- Compliance gaps that surface only when a regulator or auditor asks
- Access reviews that consume weeks and improve nothing
The Solution
SafeAccessCopilot is the intelligence layer for your IGA platform.
It gives you:
- Entitlement metadata with identified owners and human-readable descriptions
- A natural-language interface that guides users to the right access
- Risk context for every approval decision
- Certifications that focus reviewers on anomalies, not volume
- A traceable account of why each access was granted and how it is used
How it works
- Enrich. Entitlement owner campaigns and a five-point inference framework identify owners, while LLM-assisted refinement generates clear descriptions for undocumented AD groups.
- Request. End users describe what they need in plain language, and the Access Request Copilot recommends the correct access with explainable reasoning, duration context, and associated risk.
- Prepare. On user confirmation, the copilot auto-prepares the access request in SailPoint IIQ and redirects the user for final submission.
- Approve. The Approval Copilot gives approvers a centralised view of all assigned items, enriched with risk summaries, historical decision insights, and peer approver benchmarks.
- Review. The Access Review Copilot uses clustering, outlier detection, and temporal risk analysis to surface only the most critical certification items.
- Act. Access Review Accelerators deliver certification actions through email and ServiceNow, so reviewers complete them without logging into the IGA platform
What makes it useful
- Owner identification. A structured campaign and inference framework assign accountability to entitlements that had none.
- Readable entitlements. LLM-assisted descriptions turn cryptic AD group names into language a business user can act on.
- Guided requests. Users reach the right access on the first attempt instead of raising tickets or copying a colleague's profile.
- Context for approvers. Risk summaries and peer benchmarks replace gut-feel approvals with informed ones.
- Risk-first reviews. Reviewers see anomalies and outliers first, not an undifferentiated list of thousands of items.
- Explainable lineage. Every entitlement in a review carries a traceable account of why it was granted and how it has been used.
- Reviews where work happens. Certification actions complete in email or ServiceNow, with no IGA login required.
Where teams use Safe Access Copilot
- When an AD cleanup stalls because nobody knows who owns thousands of groups
- When new employees cannot work out what access to request in IIQ
- When approvers ask "what does this entitlement even do?" before every decision
- When quarterly certifications take weeks and reviewers approve everything to finish
- When an auditor asks why a user has an entitlement and nobody can answer
- When over-provisioning shows up in a risk assessment and the team cannot trace how it happened
What you get
- Entitlements with owners, descriptions, and business context
- Access requests that are right the first time
- Approvals made with risk visibility, not guesswork
- Certifications that catch anomalies instead of clearing queues
- A defensible, traceable answer to "why does this person have this access?"
- Higher-quality access decisions across the entire lifecycle, inside the IGA platform you already run
Book A Demo
Mak is a Cyber Security Executive with over 20 years of experience in Security Controls Design, Implementation and Sustainment with proven management, analytical, technological and strategic skills. He is a globally experienced, process driven and result oriented leader with a proven track record of successfully leading high-performing technical and non-technical teams and delivering industry leading IT Security Capabilities. He has led large scale Cyber Strategy and Implementation projects for Fortune 500 organizations from Finance, Insurance, Banking, Healthcare, Media and Communications domains. He has successfully managed and coordinated global teams to deliver complex project in Identity and Access Management(IAM), Privileged Access, Data Analytics, Risk Management, Governance and Compliance.
Todd is a recognized IAM and Cloud industry expert who brings over 20 years of experience in managing, advising, architecting, and deploying IGA, Authentication and Authorization, and Cloud solutions and services across IDaaS, SaaS, IaaS, and PaaS. Todd is a frequent speaker on effective risk and security practices at leading industry events. He is responsible for the oversight of CyberSolve’s business segments and for the development of strategic plans to sustain the company’s rapid growth while providing trusted advice to clients across the security and risk spectrum.
Atul has over 20 years of experience in managing, designing and implementing Customer Relationship Management (CRM) and Salesforce integrations. He has acted as a cloud-focused solutions expert in both domestic and international markets. Prior to founding CyberSolve, Atul was a Technical Consulting Director at Salesforce where he demonstrated his strong experience architecting financial services industry solutions. Atul holds a Bachelor of Engineering from Madan Mohan Malaviya University of Technology.
Shub possesses over 15 years of experience in the Identity and Access Management (IAM) industry in pre-Sales and technology architecture roles. Shubham has held various positions with SailPoint, RSA, Saviynt, and Okta. He has extensive Identity and Access Management industry technology and sales experience in both domestic and international markets as well strong knowledge of how Identity and Access Management satisfies Audit and IT compliance issues. Shub holds a 
Rajesh has served Multi-National Corporations and large organizations as a full time Vice President of Finance, Chief Financial Officer and in equivalent roles. In order to fulfill his duties as a CFO he is a Chartered Accountant, holds a Diploma in Information System Audit (DISA certified by the Institute of Chartered Accountants of India), is a Certified SAP Consultant, Certified QuickBooks Professional Advisor, and Zoho Partner with 30+ years of experience in managing Finance, Accounting and ERP Systems for Medium to Large organizations in diverse sectors.
John is an experienced IT executive with extensive business leadership, operations management, project management, technology delivery and consulting skills who spent over two decades with General Electric where he was responsible for all aspects of their Global PIM program, he was also a key member of the security assurance team for the organizations Capital business. John leads the delivery of client services across the business landscape, to include Privileged Access Management, Managed Services, Identity Governance & Administration, Cybersecurity and Cloud Services.
Luis has been facilitating IAM programs for 20+ years. He was the CRO at Clear Skye, which builds identity governance capabilities on the ServiceNow Platform. His prior experience with services companies that deliver real world identity solutions has made him a trusted resource for information security executives that he has the privilege of advising. Luis assists in the management of our global sales organization, driving revenue growth via direct sales, ensuring our customers have the best plan and solution to ensure their IAM investment achieves the lowest TCO while providing the highest ROI.
Amit brings over 15 years of Identity and Access Management (IAM) experience to the organization. He has a proven track record in providing customers with the best of breed Identity and Access Management solutions. He ensures success within all engagements by staying integrated with the customer throughout the engagement whether it is a program, project or managed services and support. Amit acts as a customer champion at all times to ensure the right solution and resources are in place to achieve the right requirements.
James leads the delivery of client services across the Identity, Access, and Authorization landscape. He has delivered projects across a wide range of products including Okta, Ping, ForgeRock, Oracle, Microsoft, Citrix, Imprivata, Radiant Logic, Axiomatics and many others. With the advent of modern cloud services, James has served as the internal cloud architect and administrator for almost 10 years and uses that experience to help users make the best use of it.
Clark is a Channels, Sales and Marketing executive with 40+ years of experience as a direct seller, Executive and Founder. His experience includes services, software and hardware sales to Commercial, Federal, and State/Local/Education entities across US Domestic and International markets. Within the IAM spectrum, Clark spent over 5 years as SailPoint’s Channel Manager, Federal & Healthcare markets. He has developed and managed Partner relationships and strategies globally, and is known for significantly growing the revenue of his partners by building trusted, profitable relationships and business strategies.